Privacy Policy
Your privacy matters to us. This policy explains how Neriente Voliavo collects, uses, and protects your personal information when you use our 3D game optimization services.
Information We Collect
Personal Information
When you contact us or use our services, we collect information you provide directly. This includes your name, email address, phone number, and details about your gaming projects. We also gather technical specifications about your games and performance requirements.
Technical Data
Our optimization services require access to game files, performance metrics, and system specifications. We analyze frame rates, rendering pipelines, and asset configurations to improve your game's performance. This technical data helps us understand how your game runs across different hardware configurations.
Usage Information
We track how you interact with our website and services. This includes pages visited, time spent on different sections, and which optimization reports you access most frequently. We use this data to improve our service delivery and identify areas where clients need additional support.
How We Use Your Information
- Providing 3D game optimization services and performance analysis
- Communicating about project progress and optimization recommendations
- Processing payments and maintaining billing records
- Improving our optimization techniques and service quality
- Sending relevant updates about new optimization tools and techniques
- Complying with legal requirements in Egypt and international jurisdictions
We never use your game files or technical data for any purpose other than providing optimization services. Your proprietary game content remains confidential and is not shared with competitors or third parties.
Your Data Rights in Egypt
Under Egyptian data protection regulations and international standards, you have specific rights regarding your personal information. You can request copies of your data, ask for corrections, or request deletion of your information at any time. We respond to all privacy requests within 30 days.
Data Sharing and Third Parties
Service Providers
We work with trusted service providers who help us deliver optimization services. This includes cloud hosting providers for performance testing, payment processors for billing, and communication platforms for client updates. All service providers are contractually required to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by Egyptian law, court orders, or government regulations. We also reserve the right to share information when necessary to protect our legal rights or prevent fraud. In such cases, we limit disclosure to the minimum necessary information.
Business Transfers
If Neriente Voliavo is acquired or merged with another company, your information may be transferred as part of that transaction. We would notify you before any such transfer and ensure your data continues to be protected under this privacy policy.
Your Privacy Rights
Access Your Data
Request a copy of all personal information we have about you, including optimization reports and project communications.
Correct Information
Ask us to update or correct any inaccurate personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Limit Processing
Restrict how we use your information while maintaining necessary service functionality.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We verify your identity before processing privacy requests and respond within 30 days.
Data Security and Protection
We implement multiple security measures to protect your information. Game files and technical data are encrypted during transmission and storage. Our servers use advanced security protocols, and access to your data is limited to authorized personnel who need it for optimization work.
Security Measures
- 256-bit SSL encryption for all data transmission
- Secure cloud storage with redundant backups
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
- Secure deletion of data after project completion
While we maintain strong security measures, no system is completely immune to risks. We continuously monitor for threats and update our security practices to address new challenges in data protection.
Data Retention
| Data Type | Retention Period | Purpose |
|---|---|---|
| Contact Information | 5 years after last contact | Client relationship management |
| Game Files | 90 days after project completion | Quality assurance and support |
| Optimization Reports | 3 years | Reference and improvement analysis |
| Payment Records | 7 years | Legal and accounting requirements |
| Website Analytics | 2 years | Service improvement |
After retention periods expire, we securely delete your information from our systems. You can request earlier deletion for most data types, though some information may be retained longer for legal compliance.
International Data Transfers
Our optimization services sometimes require transferring data outside Egypt for processing or storage. When this happens, we ensure adequate protection through approved mechanisms like standard contractual clauses or adequacy decisions.
We work primarily with service providers in regions with strong data protection frameworks. All international transfers are documented, and we maintain the same privacy standards regardless of where data is processed.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and help us understand how visitors use our services. We use both essential cookies for website functionality and analytics cookies to track usage patterns.
Types of Cookies
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Help us understand website usage and improve services
- Preference Cookies: Remember your settings and customization choices
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but essential features will continue to work.
Children's Privacy
Our services are designed for game developers and businesses, not children under 16. We don't knowingly collect personal information from minors. If we discover that a child has provided personal information, we delete it promptly and terminate any associated accounts.
Parents or guardians who believe their child has shared information with us should contact us immediately for assistance with data removal.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data protection practices. Significant changes are communicated to clients via email or website notifications at least 30 days before taking effect.
Continued use of our services after policy updates indicates acceptance of the revised terms. We encourage reviewing this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
For questions about this privacy policy or to exercise your data rights:
Email: help@nerientevoliavo.xyz
Phone: +201002060385
Address: 53, Cairo Governorate, Egypt
We respond to all privacy inquiries within 30 days and work to resolve concerns promptly and transparently.